Quality Management Systems

At INFO-PLAN S.A., we specialize in providing innovative and integrated solutions for quality management and problem prevention in every area of the business. With our experience in the design and implementation of quality management systems, we offer specialized studies in the latest standards and regulatory frameworks.

ISO 9001:2015 - Quality Management Standard

ISO 9001:2015 is an international standard developed by the International Organization for Standardization (ISO). Its purpose is to ensure the existence of an effective Quality Management System, covering management, processes, performance and continuous improvement through the process approach and the PDCA (Plan - Perform - Control - Improve) methodology.

HACCP Codex Alimentarius

HACCP (Hazard Analysis and Critical Control Points) is a method derived from the Codex Alimentarius principles and applied to food safety. HACCP focuses on the identification and assessment of biological, chemical and physical hazards at all stages of food production, enabling their elimination or reduction. It is mandatory in all food businesses in the EU, and in Greece it has been established through national legislation. Businesses that implement HACCP ensure the production of safe food and comply with national and international legislation, while improving their image and credibility in the market.

Key Benefits

ISO 9001:2015

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  • Improving internal communication and organisational effectiveness.
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Identify more opportunities to enhance customer satisfaction.

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  • Addressing threats and exploiting opportunities in line with business objectives.
4

Improve competitiveness, reduce errors, and increase profits and customers.

HACCP Codex Alimentarius

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  • Ensures compliance with national and European legislation and export requirements.
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  • Reduces risks and improve food safety.
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  • Saves resources and time through systematic procedures.
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  • Strengthens consumer confidence and improving business image.

ISO 14001:2015 - Environmental Management System

The aim of ISO 14001:2015 is to help organisations improve their environmental performance, reduce negative impacts on the environment and comply with environmental legislation. The main requirements include creating an environmental policy, identifying environmental issues, and setting related targets. The standard applies regardless of the size or type of organisation and can be integrated with other management systems. Organizations that implement ISO 14001:2015 demonstrate environmental responsibility and contribute to the global effort for sustainable development, while improving their image in society and enjoying economic benefits from the optimization of their processes.

ISO 17025:2017 -Accreditation System for Testing and Calibration Laboratories

ISO 17025:2017 is an international standard that specifies the requirements for the competence of laboratory testing and calibration. Accreditation of a laboratory to ISO 17025 means that the laboratory has the technical and administrative capability to conduct reliable testing and measurements. It applies to laboratories of any size or scope and can be combined with other quality management systems. ISO 17025:2017 enhances the credibility and recognition of laboratories by promoting quality, accurate compliance with regulations, and efficient resource management. It also promotes personal development of staff and facilitates international trade.

Key Benefits

ISO 14001:2015

1
  • Regulatory Compliance
    Ensures compliance with national and European environmental legislation, reducing the likelihood of penalties.
2
  • Improving Environmental Performance
  •  Reduces environmental impacts and minimises the risk of environmental accidents.
3
  • Financial Benefits
  •  Cost savings through rational management of resources, reduction of material and energy consumption, and reduction of regulatory compliance costs.
4
  • Enhancing Corporate Image
  •  Creates a positive image in society, boosts the confidence of local authorities and provides an advantage over non-certified organisations.

ISO 17025:2017

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  • Recognition and Credibility
  • Increases the credibility and recognition of the laboratory nationally and internationally, demonstrating its commitment to high standards of quality and accuracy.
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  • Quality and Process Improvement
  •  Strengthens the internal organisation and procedures of the laboratory, ensuring accurate and reliable test results
3
  • Compliance with Regulatory Requirements
  •  Ensures compliance with legal and regulatory requirements, reducing the risk of legal violations.
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4
  • Competitiveness and Partnerships
  •  Provides a competitive advantage and facilitates partnerships and participation in international projects.
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ISO 21001:2018 - Educational Organisation Management System, Requirements with instructions for use

ISO 21001:2018 is an international standard that specifies the requirements for an Educational Organisation Management System (EOMS). It is designed to help educational organisations deliver high-quality education by promoting the improvement of education processes, responding to the needs of learners and enhancing overall effectiveness. The standard provides a clear framework for managing and assuring quality in education and is applicable to any type of educational organisation, including schools, colleges and higher education institutions. The implementation of ISO 21001:2018 enhances the reputation and prestige of educational organisations, promoting a culture of continuous improvement and innovation.

ISO 22000 - Food Safety Management System

ISO 22000 is an International Standard that specifies the requirements for the development, implementation and improvement of a Food Safety Management System (FSMS) in organisations involved in the food chain. It aims to ensure food safety through rigorous procedures and controls at all stages of the food chain, from production to distribution and consumption. It is based on principles such as hazard analysis and critical control point (HACCP), interactive communication between stakeholders and system management. The standard is compatible with other standards such as ISO 9001 and ISO 14001, and can be integrated into existing management systems. ISO 22000 certification helps organisations to reduce food safety risks and demonstrate compliance with market and regulatory requirements.

Key Benefits

ISO 21001:2018

1
  • Quality Management and Quality Assurance
  •  Provides a clear framework for managing and ensuring quality in education, which is recognised internationally.
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  • Participation and Satisfaction
  • Enhances the participation and satisfaction of students, parents, teachers and other stakeholders.
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3
  • Improving Educational Services
  •  Improves the quality of educational services through organisational and evaluation tools.
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4
  • Continuous Improvement
  •  Creates a culture of continuous improvement through data collection and analysis and feedback, promoting excellence and innovation.
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ISO 22000

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  • Improving Food Safety
  •  Enhances food safety and reduces risks at all stages of the food chain.
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2
  • Regulatory Compliance
  •  Ensures compliance with EU and national food legislation, both domestically and internationally.
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3
  • Competitive Advantage
  •  Provides a competitive advantage, increasing customer confidence and enhancing business opportunities.
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  • Cost and Risk Reduction
  •  Reduces costs from errors, the likelihood of food crises and legal complications through better internal efficiency.
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ISO 27001: Information Security Management System

ISO 27001 is an international standard that provides a framework for managing information security, offering procedures and policies to protect data from threats such as loss, destruction, alteration or disclosure. The standard covers commercial, government and not-for-profit organisations and is suitable for organisations that handle Personal Data through Computers and Information Systems. With ISO 27001, organizations can identify, assess, and mitigate security risks by incorporating controls such as access control, cryptography, and physical security. The standard encourages compliance with legal requirements and enhances customer confidence, while promoting continuous improvement and risk reduction through a risk-based approach.

ISO 27701: Privacy Information Management System

ISO 27701 is an extension of ISO/IEC 27001 and ISO 27002 and focuses on privacy management within an organization. It is designed to enhance the existing Information Security Management System (ISMS) by adding requirements to create an integrated Information Security and Privacy System. ISO 27701 specifies requirements for the development of a Privacy Information Management System (PIMS), providing guidance for processors (PII Controllers) and processors (PII Processors) of personal data. It is applicable to all organizations, regardless of size and sector, and is closely related to the General Data Protection Regulation (GDPR), providing practical guidance on information security.

Key Benefits

ISO 27001

1
  • Increasing Information Security
  • Identifies and mitigates security risks, improving the overall information security of the organization.
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2
  • Customer Trust and Compliance
  • Enhances customer confidence and ensures compliance with legal requirements related to information security.
3
  • Improving Performance and Saving Resources
  • Promotes continuous improvement and reduces costs, ensuring effective risk management.
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4
  • Competitive Advantage
  • Provides a competitive advantage, especially in competitions that require high security standards.
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ISO 27701

1
  • Compliance and Load Reduction
  •  Provides a framework that reduces the complexity of complying with multiple legislative requirements by combining GDPR requirements with uniform privacy controls.
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  • Governance and Assurance
  • Helps achieve and maintain compliance by providing evidence to data protection officers that privacy requirements are being met.
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3
  • Communication and Transparency
  • PIMS certification enhances communication with customers and partners, strengthening trust and transparency in business operations.
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4
  • Commitment and Security
  • Reinforces the organisation's commitment to protecting information and personal data, reducing the cost of potential data loss.
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ISO 45001 - Occupational health and safety management system

ISO 45001 is an international standard that focuses on the management of occupational safety and health. It aims to reduce risks, protect the health of workers and prevent accidents and occupational diseases. The standard requires commitment from management, identification and management of risks, and compliance with legal regulations. It is aimed at organisations of all sizes and sectors that wish to improve working conditions and enhance safety in the workplace.

ISO 45003:2021 - Occupational health and safety management - Mental health and safety at work

ISO 45003:2021 provides guidance on managing psychosocial risks and promoting mental well-being within the occupational health and safety (OH&S) management system. It extends ISO 45001 with a focus on psychosocial risk management, awareness, capacity building, and supporting employee recovery. It aims to create a safe and healthy work environment by reducing stress, depression, and other psychological or physical disorders that affect the health of employees.

Key Benefits

ISO 45001

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  • Reduction of Accidents and Illnesses
  •  Reducing the incidence of accidents and occupational diseases in the workplace.
2
  • Performance Improvement
  •  Improves work efficiency and productivity due to a safer environment.
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3
  • Increase in Employee Satisfaction
  •  Enhances employee satisfaction and well-being through health and safety protection.
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4
  • Organization Image Improvement
  •  Enhances the reputation and image of the organisation by providing a safe and healthy working environment.
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ISO 45003:2021

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  • Reduction of Psychosocial Risks
  •  Minimizes anxiety, depression and other psychological or physical problems through preventive and protective management.
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  • Improving Healthy Working Conditions
  •  Creates a safe and supportive work environment that promotes employee well-being.
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3
  • Increase in Productivity
  •  Enhances employee engagement and efficiency, resulting in better performance and innovation.
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4
  • Reducing Costs and Enhancing Reputation
  •  Reduces costs associated with absenteeism, turnover and legal disputes, and enhancing the organisation's reputation as an employer that cares about the mental health of employees.
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PDO-PGI-TSG products

EU Regulation 1151/2012 establishes a single legal framework for the protection and promotion of agricultural products and foodstuffs through the categories of Protected Designation of Origin (PDO), Protected Geographical Indication (PGI), and Traditional Speciality Guaranteed (TSG). The protection of these products is based on the quality, characteristics and tradition associated with their geographical origin, and aims to strengthen the market, local development and offer consumers products with guaranteed characteristics and quality.

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  • Protection of Local Products
  •  Ensure the authenticity and quality of local products through certified geographical indications.
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  • Strengthening the Local Economy
  •  Support farmers and local producers by increasing the value of their products and promoting them on the market.
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  • Promotion of Traditional Methods
  • Preserve and promote traditional production methods and recipes, enhancing cultural heritage.
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  • Guaranteed Quality for Consumers
  •  Provide products with guaranteed quality and origin characteristics that enhance consumer confidence.
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